CheapTickets.nl Review & Experiences

One of the most well-known names for flight tickets. But is booking through CheapTickets.nl always the smartest and cheapest choice? We investigated.

About CheapTickets.nl

CheapTickets.nl is one of the largest online travel agencies in the Netherlands and a familiar name for anyone who has ever searched for a flight ticket. As part of Travix (and thus of the global Trip.com Group), they have a huge reach and compare countless airlines. A major plus is that CheapTickets.nl is affiliated with both the ANVR and the SGR, which offers travelers a significant degree of security and financial protection.

The Pros and Cons

Experiences with CheapTickets.nl are, as with many online ticket brokers, twofold. It strongly depends on what you, as a traveler, find important.

Pros:

  • Extensive Comparison: The website makes it easy to compare prices from hundreds of airlines, including low-cost carriers, all in one place.
  • User-Friendly: The search and booking process is generally considered fast and straightforward.
  • Booking Extras: You can not only book flights but also add a hotel, rental car, or insurance to your trip directly.

Cons:

  • Customer Service: This is the most frequently mentioned point of criticism. Numerous reviews point to a very difficult-to-reach customer service. Resolving issues, changing, or canceling flights often turns out to be a frustrating and lengthy process.
  • Extra Costs: The displayed 'starting from' price often excludes booking fees (€29.90) and any costs for baggage or seat selection. Sometimes, this can make a ticket more expensive than booking directly with the airline.
  • Service Packages: During booking, a 'Basic' service package is selected, where change or cancellation fees can be very high. The more expensive 'Premium' packages offer more flexibility but increase the total price.

Practical Tips for Booking with CheapTickets.nl

  1. Compare the Total Price: Don't just look at the base ticket price. Include all costs (booking fees, baggage, seat selection, service package) and compare this final amount with the price directly from the airline.
  2. Know What You're Buying: Pay close attention to which service package you choose and understand the conditions. The cheapest option offers the least flexibility.
  3. Ideal for Firm Plans: Use CheapTickets.nl mainly for simple return flights when you are certain that the dates and details will not change.
  4. Check Your Spam Folder: Some users report that the confirmation email ended up in their junk mail.

Is CheapTickets.nl for you?

Are you an experienced traveler looking for a simple flight and are you sure your plans won't change? Then you can certainly find a good deal on CheapTickets.nl. The website is a powerful tool for quickly comparing many options.

However, if you value service, flexibility, or if you are booking a more complex trip, weigh the disadvantages heavily. The potential frustration and extra costs when dealing with customer service issues can negate the initial savings. In that case, booking directly with the airline is often a safer choice.

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