Tix.com Review & Experiences

About Tix.com

Tix.com is a well-known online travel agent (OTA) that specializes in selling airline tickets. As part of the Tix Travel Group (which also includes Vliegtickets.nl and WTC.nl), they compare a large number of airlines to give you a broad overview of flight options. In addition to tickets, they also offer hotels and car rentals, with the aim of providing a complete travel solution.

Booking Process vs. Reality

At first glance, Tix.com seems attractive. The platform is user-friendly and the booking process is experienced as simple by many users. However, the problems often only arise after booking.

• The Front End: A smooth and fast process to search, compare, and book flights.
• The Back End: The experiences with customer service are predominantly negative. Travelers report that Tix.com is extremely difficult to reach in case of problems, such as a changed flight or a cancellation request.
• Price Differences: There are reports of travelers who discovered after booking that the price directly with the airline was significantly lower.

Experiences and Reviews: The Hard Facts

On various review platforms, Tix.com scores low, mainly due to the substandard customer service. Recurring complaints are about inaccessibility, failure to resolve problems, and lack of support. An important detail is that Tix.com is not affiliated with the ANVR, which means that as a consumer, you cannot fall back on an independent disputes committee in the event of a dispute.

Practical Tips before you book at Tix.com

1. Double-check the Price: Always compare the total price on Tix.com with the price on the airline's own website. Including baggage and other extras.
2. Read the Terms and Conditions: Know what the costs and possibilities are for changing or canceling your ticket. These are often very limited and expensive.
3. Use for Simple Bookings: Consider Tix.com only for simple, direct return flights where you are 99% sure that your travel plans will not change.
4. Know your Risk: Be aware of the lack of ANVR guarantee. In case of problems, you are completely dependent on the cooperation of Tix.com itself.

Is Tix.com for you?

If you are a seasoned bargain hunter, willing to take risks for a possibly lower price, and you are booking a simple trip that will not change, then you could consider Tix.com. For most travelers, and certainly for those who value security and service, we recommend being cautious. Booking directly with the airline or through a party that is affiliated with the ANVR often offers more peace of mind, even if the ticket price seems slightly higher at first glance.

Do you still want to view the offer despite the risks? The button below will take you to their website.